Frequently Asked Questions

Please read our FAQ before sending us a message.

Which payment methods are accepted in the Online Shop?

Acceptable payment methods include paypal and credit card

What do I get with my purchase?

You will get 5 digital files including svg, png, dxf, eps, jpg

What is a zipped file, and how do I open it?

ZIP is an archive file format that supports lossless data compression. A ZIP file may contain one or more files or directories that may have been compressed.

If you do not have a zip file, Please go to https://www.7-zip.org/download.html and download the compatible version for your computer.

To use, simply right-click on the downloaded zip file, Pick “Extract Here” or “Extract File”

Do you offer any other file types?

We would be happy if you that is your request.

How do I access my purchase?

Please follow this guide

Do you offer refunds?

Due to the nature of the digital product, we will not accept refunds for any reason.
If it’s a file error, please contact us via [email protected], we will have replacement offers for you.

Send us an email